1. Introduction
This Privacy Policy explains how Thai Tourism (operated by Thai Gust Entour Co., Ltd., (Thailand) and Gust Enterprises, (India) collects, uses, stores, and protects your personal information when you use our website or travel services.
2. Information We Collect
- Personal Information: Name, email, phone, address, date of birth, passport/visa details, travel preferences, emergency contact details.
- Booking Information: Flight info, hotel details, taxi requirements, payment history, special travel requests.
- Technical Information: IP address, browser type, device info, location data, website usage behaviour.
- Payment Information: We do not store full card details. Payments are processed securely via trusted gateways.
3. How We Use Your Information
- Process travel bookings
- Confirm reservations with hotels, airlines & transport providers
- Send booking updates & communication
- Enhance customer experience
- Prevent fraud
- Comply with legal requirements
Your data is shared only with authorized service providers involved in your travel arrangements.
4. Data Retention
We retain your data only as long as necessary for service delivery, legal compliance, tax requirements, and dispute resolution.
5. Data Protection
We use SSL encryption, secure servers, restricted access, and encrypted channels to protect your data. However, no online transmission is 100% secure.
6. Your Rights
- Request access to your data
- Request corrections
- Request deletion
- Opt-out of marketing communication
You can email us at info@thaitourism.in for any data-related requests.
7. Sharing Information
We share your information only with:
- Airlines
- Hotels
- Transport partners
- Tour guides
- Payment processors
- Legal authorities (if required)
We never sell or rent your data.
8. Cookies
We use cookies to improve site performance, analyze traffic, personalize content, and enhance booking experience.
9. International Data Transfers
Your data may be transferred securely between India and Thailand for processing and service fulfillment.
10. Policy Updates
We may update this Privacy Policy anytime. Revised versions will be posted on this page.